Terms and conditions

Terms and conditions


1.1. SYC Cylinders Europe, S.A. is an entity whose business address is located in Calle Huelva, 1 08940 Cornellà de Llobregat (Barcelona) Spain, and whose CIF is A-08393373

This company is registered with the Mercantile Registry in Barcelona, Tome 10385, Page B-78133.

1.2.Likewise, the domain name, owned by SYC Cylinders Europe, S.A. (henceforth SYC), is www.syc-cylinders.eu


2.1. These general conditions shall apply to the access, navigation and use of the website under the domain name ‘‘www.syc-cylinders.eu” (henceforth, www.syc-cylinders.eu or Website), as well as the responsibilities deriving from the use of its content (understanding hereafter as “content”, all texts, graphics, drawings, designs, codes, software, photographs, music, sounds, videos, databases, images, expressions and informations, and any other creation protected by national law and those international treaties on intellectual and industrial property).

2.2. It shall be understood that by accessing or merely using the website by the user implies adherence to the general conditions that SYC has published at any given time when the user accesses to www.syc-cylinders.eu.

In consequence, the Consumer should carefully read these general conditions.

A Consumer is understood to be any person accessing, surfing, using or participating in the services and activities, whether gratuitous or chargeable, developed at www.syc-cylinders.eu.

2.3. The object of the present general conditions is to regulate access, surfing and use of www.syc-cylinders.eu, and, independently of these, SYC can establish particular conditions regulating the use and/or contracting of specific services offered to Consumers via www.syc-cylinders.eu.

Likewise, through www.syc-cylinders.eu, SYC will furbish third parties with details for the purpose of publishing or offering their services. In such cases, SYC will not be responsible for establishing the general or particular conditions pertaining to the use, undertaking or contracting of these services by a third party and neither can they be considered responsible for them.

2.4. Before using and/or contracting these specific services undertaken by SYC, the user should carefully read the corresponding conditions particularly created to this effect by SYC. The use and/or contracting of these specific services implies acceptance of the particular conditions regulated by the version published by SYC at the time of said use and/or contracting.


3.1. SYC is the titular owner or has the corresponding licence over the rights to exploitation of intellectual and industrial ownership of www.syc-cylinders.eu, as well as the rights of intellectual and industrial ownership and those of image for the available contents of the same.

3.2. At no time shall it be understood that access and surfing by the Consumer implies a renunciation, transmission, licence or total or partial transfer of these rights on behalf of SYC.

3.3. In consequence thereof, it is not allowed to delete, elude or manipulate the copyright or any other detail of identification regarding the rights held by www.syc-cylinders.eu or its holders included in the contents, as well as of the technical protection mechanisms, digital fingerprints or any other mechanism of information and/or identification that could be contained in the contents.

3.4. It is also forbidden to modify, copy, re-use, exploit, reproduce, communicate publicly, make second or subsequent publications, download archives, send by post, transmit, use, deal or distribute in any way the total or part of the contents included in www.syc-cylinders.eu for public or commercial purposes without the express authorization, in writing, from SYC or corresponding titular owner of the corresponding rights.


4.1. Access to www.syc-cylinders.eu by the Users is free of charge and use, however, some services and contents offered by SYC or third parties through www.syc-cylinders.eu can be found subjected to the previous contracting of the service or product and the payment of a quantity of money in the way that is determined in the corresponding Particular Conditions, in which case they will be put at your disposal in a clear manner.

4.2. When it is necessary for a Costumer to register or provide personal details to access a specific service, the collection, treatment and, if necessary, the transfer or access of those personal details given by the Consumer will be subject to the Privacy Policy prevailing at www.syc-cylinders.

4.3.Minors are strictly forbidden from purchasing products and services through the www.syc-cylinders.eu. Minors must obtain prior permission from their parents, guardians or legal representatives, who will be held responsible for all acts performed by children in their care, in accordance with the relevant legislation.


5.1. The content included in www.syc-cylinders.eu is made available only to end users or consumers. Any unauthorised commercial use of the same, or resale is forbidden unless with prior written authorization from SYC.

5.2. If the User has to register for the use or contracting of a service on the website www.syc-cylinders.eu, the user should have to register, he or she will be responsible for providing truthful and lawful information. If as a result of the registration the Consumer is given a password, the Consumer is obliged to use it carefully and to keep the password secret in order to access these services. In short, the consumer is responsible for being an adequate custodian and keeping confidential any identification passwords supplied by SYC, and hereby agrees not to give any of this information to a third party, either on a temporary or permanent basis, nor to permit access to third parties. The Consumer will become responsible for any illicit use of the services by an unauthorised third party using a password as a result of carelessness or loss of the same by the Consumer.

However, It must, however, be observed that the identification and authentication of a consumer through use of name and password is an unreliable method in comparison with advanced electronics.

5.3. With reference to the abovementioned issue, it is the User’s duty to notify to SYC with immediate effect of any circumstances which may led to the improper use of the identifying data and/or passwords, such as theft, loss or non-authorised access, so that SYC can proceed to their immediate cancellation. While such incidents are not reported, SYC is exempt from any liability which may arise from the improper use of passwords by an unauthorized third party.

5.4. Access, navigation and use of the website www.syc-cylinders.eu are the responsibility of the user, so the user must pledge to diligently and faithfully follow any additional instructions provided by SYC on use of its website www.syc-cylinders.eu and its contents.

5.5. Therefore, the user is obliged to use the contents diligently, correctly and legitimately and, in particular, agrees to abstain from:

  • Using the contents for purposes or resulting in effects contrary to the Law, ethics and accepted principles of morality or public policy.
  • Reproducing or copying, distributing, permitting access from the public by any means of public communication, transforming […] or modifying the content, unless prior authorization has been obtained from the titular owner of the corresponding rights or it is legally permitted.
  • Using the content and, in particular, the information of any kind obtained via the page or from the services to send publicity, […] communication for direct sales purposes or for any other commercial purpose, unsolicited messages directed at a group of persons, independently of the objective, also refraining from commercialising or divulging the said information in any manner or form.


6.1. Should the Consumer send information of any kind to www.syc-cylinders.eu, the consumer declares, guarantees and accepts the right to do so freely, that the information does not infringe any copyright, brand, patent, commercial secret or any other third party rights; that the information is not confidential in nature, nor is it prejudicial to third parties.

6.2. The user accepts that he/she assumes responsibility and will indemnify SYC for any communication supplied personally or in their name, with said responsibility covering without restriction whatsoever, the accuracy, legality, originality and ownership of same.

6.3. The acceptance of the present general conditions implies the exclusive cession by the user of any right to exploit of intellectual property rights or industrial that the user may hold about the communications that you carry out through SYC.


7.1. SYC does not guarantee the legality, reliability, utility, truthfulness, accuracy of the services or of the information that’s provided through www.syc-cylinders.eu.

7.2. As a consequence, SYC does not guarantee nor assume responsibility for: (i) the continuity of the content of www.syc-cylinders.eu; (ii) the absence of errors in the said content nor the correction of any defect that may arise; (iii) the absence of virus and/or other damaging components at www.syc-cylinders.eu or at the server supplier; (iv) the invulnerability of www.syc-cylinders.eu and/or the impregnability of the security measures adopted therein; (v) the lack of usage or efficiency of the contents at www.syc-cylinders.eu (vi) damages caused, to itself or a third party, any person infringing the conditions, rules or instructions established by SYC at www.syc-cylinders.eu or through the manipulation of the security systems of www.syc-cylinders.eu.

However, SYC declares it has adopted all necessary measures within its possibilities and available in technology to guarantee the functioning of www.syc-cylinders.eu to avoid the existence and transmission of viruses and other components damaging to the Consumer.


Links to other online resources.

8.1. On the pages contained in www.syc-cylinders.eu, the user may find links to other web pages such as, among other, links, banners, buttons, etc., being managed by third-party organisations. SYC doesn’t have the faculty or the human or technical resources to know, control or approve all the information, contents, products or services provided by other web sites that have links established from www.syc-cylinders.eu. In consequence, SYC can not assume any responsibility for any aspect relating to the Web page offering the link from www.syc-cylinders.eu, specifically including but not limited to, its operation, access, files, information, documents, quality or reliability of its products and services, its links and/or any of its content, in general.

8.2. The establishment of any type of link on the part of www.syc-cylinders.eu in another alien web site, doesn’t imply that there exists any type of relation, collaboration or dependence between SYC-Cylinders Europe S.A. and the responsible of the alien web site.

Links in other web sites with destination to www.syc-cylinders.eu

8.3. If any User, entity or website wishes to establish some type of link with a destination to the www.syc-cylinders.eu they will have to attend to the following stipulations:

The link can only be directed to the Website’s homepage, except there is express written authorization from SYC.

Links leading to this website must be complete and absolute, that is, they must lead the user to the web address of www.syc-cylinders.eu and they must take in the whole extent of its home page. In any case, except if SYC provides a written and specified authorization, the web site that establishes the link will be able to reproduce, in any way, www.syc-cylinders.eu, include it as part of the web or in one of its “frames” or create a “browser” based on any of the pages of www.syc-cylinders.eu.

In the page that establishes the link it won’t be possible to declare in any way that SYC have authorized the mentioned link, except if SYC has provided a specific and written authorization. If SYC which the link is established from its website www.syc-cylinders.eu wishes include in his page any trade mark, commercial name, notice of establishment, denomination, commercial name, banner, logotype, slogan or other distinguishing sign which are the property of www.syc-cylinders.eu or SYC, will require express written permission.

SYC does not authorize the establishment of links to www.syc-cylinders.eu from those web pages containing material, information or content, that is illicit, illegal, degrading, and obscene or that goes against the morals, public order or social norms that are generally accepted.

8.4.SYC doesn’t have the faculty or the human or technical resources to know, control or approve all the information, contents, products or services provided by other web sites that have links established to www.syc-cylinders.eu. SYC can not assume any responsibility for any aspect relating to the Web page offering the link from www.syc-cylinders.eu, specifically including but not limited to, its operation, access, files, information, documents, quality or reliability of its products and services, its links and/or any of its content, in general.

Services provided by third parties through www.syc-cylinders.eu

8.5. SYC does not guarantee the legality, reliability and usefulness of services provided by third parties through this website or the ones in which SYC only acts as a publicity channel.

8.6. SYC shall not be held responsible for any damages, of any nature, caused by services provided by third parties through this website, in particular, use of this website for the purposes:

  • Failure to comply with the law, morality or public order.
  • Incorporating any item containing virus software or other computer code, files or programs which aim at interrupting, destroying or limiting the functionalities of any computer, computer system (hardware or software) or telecommunication equipment.
  • Infringing intellectual and industrial property rights, company secrets, contract commitments of any nature.
  • The execution of acts that constitute illicit, disloyal or deceitful publicity and, in general, that constitute a disloyal competition.
  • The lack of truthfulness, accuracy, quality, relevance and/or timeliness of the content transmitted, distributed, stored, received, obtained, or made available or accessible.
  • The infringement of the rights such as those affecting the honour, personal and family intimacy, personal image, in general, any third parties rights.
  • Unsuitability for any kind of purpose and expectations of fraud or errors and defects that may arise in relation to third parties.
  • The failure, delay in compliance, defective performance or termination for any reason of the obligations assumed by third parties and contracts with third parties.


9.1.SYC can modify the terms and conditions stipulated herein, totally or partially, publishing any change in the same format as these general conditions have appeared or through any form of communication directed at the Consumer.

9.2.The temporary duration of these general conditions coincides therefore with the period of time exhibited, until such time as they are modified totally or partially and, at such time, the modified general conditions will become effective.

9.3. Regardless of the provisions of the particular conditions, SYC can deem access to the contents of website finished, suspended or interrupted at any time without the need for advance notice and without the user having any right to demand indemnification. After said extinction, the prohibitions on use of the contents previously exhibited in these general conditions shall remain in force.


10.1. Headings to the different clauses are merely informative and do not affect, qualify or encourage interpretation of the general conditions.

10.2. In case of discrepancies between the general conditions and the conditions specified in each particular service, the prevailing will be the last mentioned.

10.3. If any provision or series of provisions of these terms and conditions is considered null or inapplicable, in full or in part, by any competent Court or administrative body, said nullity or inapplicability shall not affect remaining terms and conditions contained in this website www.syc-cylinders.eu.

10.4. Non-exercise or non-enforcement, by SYC, of any right or provision contained in these terms and conditions shall not constitute waiver of the same in the absence of written recognition and agreement by the same.


11.1. The relationship between SYC and the User shall be governed by the provisions in force in relation to applicable law and competent jurisdiction. Nevertheless, for cases in which the regulations call for the possibility of the parties submitting to a jurisdiction, SYC and the User, with express renouncement of any other jurisdiction that might correspond to them, shall submit to the courts and tribunals of the city of Barcelona.


What are cookies?

A Cookie is a small program sent by your computer, which is stored on your hard drive. Cookies enable a Web site to, among others, store and retrieve information about users’ surfing behaviour or your computer and, depending on the information contained and the way that you use your computer, they may be used to identify the user.

What types of cookies are used on this website?

  • Analytical cookies: They are those that it has been treated properly by us or by third parties, enable us to quantify the number of users in order to make the measurement and the statistical analysis of the use made by the users of the service offered. To this end, we analyse your navigation in our website in order to improve the offer of products and the offered services.
  • Advertising cookies: They are those that it has been treated by us or by third parties, enable us to manage as efficiently as possible the offer of advertising space located in our website, adjusting the requested service content of the ad or use which may occur to our web site. Thus, we can review your internet surfing habits and we can show ads related with your navigation profile.

Click here for more information: http://www.google.es/intl/en-GB/policies/technologies/ads/

How to disable cookies in the main web browsers?

It is normally possible to stop accepting cookies from the navigator, or not accept the cookies of a particular service.

Modern browsers support change the configuration of the cookies. Normally, these settings are located in the options or “Preferences” from the menu. As well, you can set your navigator or your email manager, as well as install free widgets to avoid downloading of web bugs when you open an email.

We offer guidelines about steps to access to configuration menu of the cookies and, if relevant, for navigation in private in each main navigators:

What if cookies are disabled?

Some functionalities of the services will be disabled, for example, to remain identified and recieve information focused of your location. This can have unintended consequences, thus we recommend not delete the cookies to work properly.


SYC may change this Cookie Policy in accordance with legislative requirements or regulations or in order to adapt said policy to the instructions given by the Spanish Data Protection Agency (AGPD). Therefore, users are advised to consult it on a regular basis. When significant changes affect to Cookies Policy, we will be announced to the Users on this site or by email.

For more information, see: http://www.agpd.es/portalwebAGPD/canaldocumentacion/cookies/index-iden-idphp.php


Except as indicated, the prices shown in www.syc-cylinders.eu are prices per product unit; with VAT.

SYC reserve the right to make changes to the configuration and specification of our products described in our website without prior notice as well as the prices in the website. Such changes will be communicated in the order.


SYC warrants their products against all fabrication or materials defects, for a period of one year from date of sale. All products not produced by SYC, the guarantee is offered by the manufacturer and SYC known how licensed importer and distributor, will answer complaint services, related with the service provided or the products offered on behalf of the manufacturer.

For claims during the regular guarantee period, the product must be accompanied by the completed return note to indicate the purpose and one copy of the purchasing invoice.

Never repair or attempt to repair a product, always consult with us / our local dealer.

The warranty does not cover product failures caused by: With normal wear in normal use ; for incorrect use or incorrect installation or persons who are not authorized to do so expressly; the use of spare parts from other manufacturers; atmospheric or catastrophic causes, knocks and shocks.

The directive 1999/44/CE applied in Spain by the law 23/2003 of guarantees involved in the sale of consumer goods; will applied specifically to the users can be ‘consumer’ condition as defined in aforementioned law.